Single Courses
Proficiency in business writing is a crucial aspect of effective communication in the workplace. Business writing is a purposeful piece of writing that is used in a professional setting.
This course provides a comprehensive overview of the main communication styles and provides guidance on how to improve individual abilities to get the best results in the workplace.
Enhance your behavioral skills that are imperative for Telephone Service professionals to perform their function confidently and handle angry and unsatisfied customers.
Debt Recovery/Telecollection
This intensive learning session covers everything you need to know comprehensively. You will be equipped with the tools, technologies and professional tools for debt recovery.
Emotional Intelligence
This course delves into the concept of understanding one’s own feelings. It provides great insight on how emotion influences motivation and behavior in the workplace and personal life.
Microsoft Excel
Microsoft Excel is a powerful spreadsheet software used for tasks ranging from simple data entry and calculations to complex data analysis and reporting. Improve your proficiency in using Excel.
Microsoft Outlook
This course gives a 360 – degree view of using Microsoft Outlook for beginners who are either in a learning institution or at a job.
Microsoft Powerpoint
This course gives a 360 – degree view of using Microsoft Powerpoint for beginners.
Microsoft Word
The Microsoft Word module covers the fundamental skills required to effectively use the software.
Team Building
This module is designed to introduce the participants to the positive effects of team building to build a winning team at work.
Telemarketing
The longevity and survival of any organization is dependent on the ability to perfect the art and skill of selling its product and/or services.
Time Management
This course will equip you with the necessary skills and knowledge to help you gain a better grip on the use of your time.
Bundle Courses
Work Ethics & Business Etiquettes
On the completion of this bundle, you will be able to build basic soft skills to help thrive in the work place.
Basic Microsoft Office Tools
On the completion of this bundle, the student should be able to engage with the basic levels of the major microsoft office tools.
Communication At Work
This bundle helps your communication skills as you engage with people either verbally or through writing.
Customer Support Bundle
Learn how to become a 360 degree excellent customer support agent and improve your customer support skills.
Customer Support
This session is designed to train you to become Service Professionals who engage customers in virtual and physical interactions.
Debt Recovery/Collection
Learn how to become an excellent debt collector or telecollection officer surpassing recovery targets.